Updates and notices
Write, target, review and send updates. Add dates to know.
Articles
Choose who gets an update
Pick topics and an area. Citizen Loop counts the residents who should get the update.
How an update reads in each channel
Citizen Loop makes an email, a text, a call script and a letter from one update.
Review and approve updates
Writers submit drafts for review. Communications managers and Admins approve them or ask for changes.
Find updates and track their status
Use the Communications tabs to find drafts, reviews, scheduled items and sent updates.
Write an update
Start a draft, write the message, and add images and files.
How Citizen Loop decides who gets a message
Topics, area, confirmed channels and each resident's frequency choice decide who gets a message.
Send an emergency notification
Emergency notifications reach residents who did not opt in. Use them only for health and safety.
Add notices and dates to know
Notices put dates on your public calendar, in the newsletter and in related updates. They never send on their own.
Send, schedule or add an update to the newsletter
Choose when an update goes out, check the cost, and send it.
