CitizenLoop

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Learn what Citizen Loop does, make your account and find your way around the portal.

Confirmation codes, authenticator apps, passkeys and your profile.

Invite staff and choose what each person can do.

Your jurisdiction, logo and custom web and email address.

Write, target, review and send updates. Add dates to know.

Ask residents questions, read the results and share what you learned.

Find residents, read their profiles and help them with their channels.

Read, assign and answer messages from residents.

Manage topics, mark areas on the map and save places.

Read the Home page, message reports and call transcripts.

Message costs and your communication balance.

Help for residents who use their city's Citizen Loop site.