Team and roles
Invite and manage your team
Only an Admin can manage the team. Open Your team in the sidebar.
Invite a team member
- Select Invite team member.
- Enter the Name and the Work email. You can also enter a Department.
- Pick a Role. The default role is Writer.
- Select Send invite.
The person gets an email with a link. Their access starts when they sign in with that email and verify it. Invites do not expire.
If you invite someone as an Admin, the portal asks you to confirm it's you.
Read the members list
The Members tab shows each person's department, role and last activity.
- Invited. The person has not signed in yet. Select Resend to send the invite again.
- Last active time. The person uses the portal.
- No access. Someone removed the person.
Change a role
Pick the new role in the person's Role list. The change starts at once. To make someone an Admin, you must confirm it's you.
Remove a team member
- Select the trash icon in the person's row.
- Confirm. The person can no longer sign in to your city.
Removing does not delete anything. To give access back, select Restore. A person who never signed in goes back to Invited.
Rules
- You cannot change your own role or remove yourself. Ask another Admin.
- Your city needs at least one active Admin. You cannot remove or demote the last one.
- Each email can be on your team only one time. If you see "This person is already on your team.", find them in the list.
By Bryce·Published 10/13/2026·Updated 10/13/2026
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