Review and approve updates

A Writer cannot send. A Writer submits an update for review. A Communications manager or an Admin then approves it.

Submit an update for review

1. Finish the Review and send step. Choose the topics, the area and the timing.
2. Select Submit for review.

The update shows as In review. You cannot change it while it is in review.

Review an update

1. Open Communications and select the In review tab.
2. Open the update. The page shows the content and how it reads in each channel.
3. The If approved card shows when it goes out, the number of residents and the cost.
4. Choose one:
   • Select Approve and send, Approve and schedule or Approve and add to … newsletter.
   • Write a comment and select Request changes. The comment goes to the writer, and the update goes back to their drafts.

Make the changes

The update shows as Changes requested. Open it. The sidebar lists each comment. Make the changes and submit it again.

Good to know

• A Communications manager or an Admin can also send their own updates without a review.
• Anyone who can write drafts or send can add comments.