Find your way around the portal

The sidebar on the left holds the main pages. Your role decides which items you see.

Item	What it does	Who sees it
Home	A summary of your city: reach, coverage map, items that need attention and what comes next.	Everyone
Citizens	Search for a resident and open their profile.	Admin, Communications manager, Resident services
Communications	Write, review and send updates and notices. Open the newsletter.	Everyone
Polls	Make polls and see results.	Everyone
Feedback	Read and answer messages from residents.	Admin, Communications manager, Resident services
Topics	Make, rename, hide and retire topics.	Admin, Communications manager
Reports	See the results of each message that you sent.	Everyone
Your team	Invite staff and change roles.	Admin
Settings	City details, logo, newsletter schedule, web address and saved places. Only an Admin can change them.	Everyone

Other parts of the screen

• New update and New notice. These buttons are at the top of the page. You see them if your role can write drafts.
• Communication balance. Admins see the balance above the account menu. Select Details to open the balance page.
• Account menu. Select your name at the bottom of the sidebar. The menu has Profile, Security and Sign out.
• Toggle sidebar. This button makes the sidebar smaller or larger. On a small screen, the sidebar opens as a drawer.

A banner about your web address

A yellow or red banner can show at the top of every page. It tells you that your city's custom web address does not work yet. Read Set up your city's web and email address to fix it.