Add notices and dates to know

A notice is a short item with a date or a link. For example: "Youth soccer registration opens". A notice never sends on its own. It shows in up to three places.

Where a notice shows

• Newsletter "Dates to know". Listed in the next newsletter for residents who follow the topics and live in the area.
• Public page calendar. Shows under Upcoming on your resident site, and in the calendar that residents can subscribe to.
• Related updates. Added as a "Coming up" line to updates on the same topics that you send within two weeks before the date. Only emails and letters show these lines.

Add a notice

1. Select New notice at the top of the page.
2. Fill in What's happening. Use up to 90 characters.
3. You can add a Link.
4. Set the Date. You can also set an end date and a time, for example "6:00 PM".
5. Pick at least one topic. Citizen Loop suggests topics from the title.
6. Choose Where: Citywide, a saved place or an area that you draw.
7. Under Show it in, keep or clear each place.
8. Select Save notice.

Find and change notices

Open Communications and select the Notices tab. The Upcoming and Past tabs list them. Select Edit to change one.

To delete a notice, open it and select Delete. It leaves the calendar, the newsletter and related updates. Messages that you already sent keep it.

Turn a notice into a full update

Select Make full update. Citizen Loop starts a draft update with the title, the topics, the date and the link. The notice stays.

Notices and an approved newsletter

If you add, change or delete a notice in the dates of an approved newsletter, the newsletter needs approval again.