Polls
Send a poll
On the Review and send step, you choose who to ask and when. These work as they do for updates.
Who to ask
- Pick Topics.
- Under Who to ask, pick Citywide, Saved place or Draw an area.
- Select Include everyone in the marked area to ask residents who do not follow the topics.
The Residents to invite box shows the count. Each resident gets one invitation, by the lowest-cost channel they allow, with a personal link.
When
- Add to next newsletter. This is the default. The poll shows as its own item in each resident's newsletter. The poll must close after the newsletter day.
- Send now. The invitations go out within minutes.
- Schedule. Pick a date and time.
Select the main button and confirm it's you. A Writer selects Submit for review instead.
How residents answer
- Residents answer on your resident site. Phone calls read the poll title and context, but they do not collect answers.
- Only invited residents can answer. Other people see that they cannot answer.
- Each resident has one response. They can change it until the poll closes.
- The poll is not anonymous. Residents see that their answers are linked to their resident record.
After you send
You cannot change a poll after it sends. While it is scheduled or in the newsletter, select Cancel schedule or Remove from newsletter to make it a draft again.
Poll statuses
- Draft, In review and Scheduled work as they do for updates.
- Active. The poll was sent and is open.
- Closed. The close date passed.
By Bryce·Published 10/13/2026·Updated 10/13/2026
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