City settings
Add your city's logo
Your logo shows at the top of your resident site. Without a logo, the site shows your city's name.
- Open Settings and select the Branding tab.
- Select Upload logo.
- Pick the file. You see "Logo saved." when it is done.
File rules
- Use a PNG, JPEG or WebP file.
- The file can be up to 10 MB. We resize large files for you.
- A wide logo on a clear background looks best.
Remove the logo
Select Remove and confirm. The resident site then shows your city's name.
Problems
- "Use a PNG, JPEG or WebP file up to 10 MB." Change the file type or make the file smaller.
- "Only an admin can change the logo." Ask an Admin on your team.
- "Image uploads are not set up, so you cannot upload a logo yet." Contact Citizen Loop support.
By Bryce·Published 10/13/2026·Updated 10/13/2026
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