Sign up for city updates

This article is for residents. You can get updates from your city by email, text message, phone call or mail. You choose the topics and how often. You do not need a password.

1. Open your city's resident site and select Sign up.
2. You. Enter your first name and last name. Start to type your home address, then pick it from the list. You can add an apartment, suite or unit.
3. Topics. Pick the topics that you care about. Emergency information is always sent to everyone.
4. How to reach you. Pick one or more ways: Email, Text message, Phone call or Mail. Then pick How often?
5. Details. Enter your email or phone number for each way that you picked. For texts and calls, check the consent box.
6. Select Subscribe.

What happens next

• Email and text: we send you a link. Open it and select Confirm. Nothing more is sent until you confirm.
• Phone call: your first call asks if you want to keep getting calls. Say yes or press 1.
• Mail: letters start at once. They go to "Current resident" at your address.

How often

• As things happen. Each update when it is published.
• Weekly at most. Never more than once a week.
• Monthly at most. Never more than one update a month.
• Quarterly at most. Never more than one update every three months.
• Only emergency updates. Closures, outages and emergencies.

Keep Emergency alerts right away on to get road closures, boil-water notices and emergencies at once.

Problems

• "That address isn't in" your city. Your address is outside the city line. Call the city for help.
• "Pick your home's street address from the list." Pick a street address with a house number from the list. Typing alone is not enough.
• "Address search isn't working right now." Try again in a few minutes.
• "We could not check that you're a person." Reload the page and try again.
• "Too many tries. Try again later." Wait, then try again.