CitizenLoop

For residents

Change your topics, channels and how often

This article is for residents. Sign in to your city's resident site. You go to your Preferences page.

How we reach you

Each way to reach you has its own row: Email, Text message, Phone call and Mail.

  • Turn on adds a way. Email and text need a confirm link. Calls ask on your next call. Mail starts at once.
  • Change sets a new email or number. We keep using the old one until you confirm the new one.
  • Turn off stops that way.
  • Send again sends a new confirm link.

Topics and how often

Pick your topics, how often you want updates and the emergency alert switch. Select Save changes.

Things you cannot change here

  • Your address. If you moved out of the city, select I moved out of your city. If you moved inside the city, contact the city.
  • The areas you hear about. Your address decides which local updates reach you.
By Bryce·Published 10/13/2026·Updated 10/13/2026

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Change your topics, channels and how often - CitizenLoop